Delivery Policy

    Delivery Policy

    Sales price range:

    1USD- 1000 USD (Sales amount may fluctuate depending on the exchange rate).

    Based on the tax-inclusive price displayed for each product. However, this does not apply to products displayed without tax.

    Delivery time and delivery method of products

    The digital prepaid code will be available in your IGFANS account upon completion of your purchase on the website.

    Direct game charges will be posted to your designated game account immediately or within 5-15 minutes. However, this does not apply to peak hours.

    Direct Top Up

    Please read the product description thoroughly and confirm that the game name, server, account name and the amount purchased are correct.

    IGFANS assumes no liability for wrong purchases made by the customer due to negligence and/or false or wrong information provided, which may result in damages and losses. By purchasing any Items from IGFANS on the Platform, the Buyer understands, acknowledges and accepts this release of liability.

    If you encounter any difficulties, please do not hesitate to contact our customer service team for further assistance.

    Shipping, consumption tax, etc.:

    There is no shipping charge.

    Consumption tax is levied in accordance with laws and regulations.

    Force Majeure

    IGFANS shall not be liable for any breach, hindrance or delay in the performance of a Contract, where the cause of such breach, hindrance or delay is beyond its reasonable control. Such causes may include (but not limited to) an act of God, riot, civil commotion, strike (whether or not involving employees of IGFANS), lockout or other labour disturbance, fire, war, acts of foreign enemies, power outage, pandemics, epidemics, network congestion, telecommunications failure, electrical power failures, or any fault, interruption, disruption or malfunction of equipment, tools, utilities, communications, computer (software and hardware) services or networks, government order or change in any law or regulation which renders the performance impractical.

    If IGFANS considers a Force Majeure event to be of such severity or to be continuing for such period of time that it is unable to perform any of its obligations pursuant to this Terms of Sale, IGFANS shall have the absolute discretion to decide on such other alternative arrangement(s), including but not limited to cancelling and terminating the Contract forthwith by written notice and without any liability other than a refund of a non-delivered Item to the Buyer if payment has been duly made to IGFANS